Refund policy

All orders from The Olive Post are made-to-order and prepared specifically for each monthly mailing cycle. Because of this, all sales are considered final once an order has been processed.

We do not accept returns or offer refunds for change of mind, incorrect shipping information provided by the customer, or delays caused by postal carriers.

If your order arrives damaged, incomplete, or is lost in transit, please contact us through the form on our Contact page within 7 days of delivery confirmation. We will review the issue and, when appropriate, offer a replacement or store credit.

The Olive Post is a small business focused on curated, time-sensitive mailings. Once monthly orders are processed, materials are purchased and items are prepared specifically for each subscriber, making cancellations or refunds not possible after fulfillment begins.